We are rated 4.8 / 5.0 based on 154 reviews

General Questions

The booking process is as simple as possible. You can schedule a house cleaning within 60 seconds!
Step 1: Fill in the details on our online booking form – You can tailor the cleaning to your home and needs.
Step 2: Get an instant quote – See the total upfront cost, no hidden fees ever. 
Step 3: Pay online securely – Your payment information is encrypted and you are only charged after the appointment is completed.
Step 4: Set up regular cleanings – Once you decide to set up a regular monthly or bi-weekly, weekly schedule just give us a call and we will apply the discounts.
Your presence is not required for the cleaning.
If you would like to leave during the appointment, we would only need instructions for the provider to finish up, such as locking the door.
If you are not present during the beginning, we would only need instructions for cleaner to gain entry, such as leaving a key underneath a doormat or with the front office.
There will usually be 1-3 cleaners sent to your home depending on the size of your house.
Staff are prepared with their own cleaning supplies and equipment for each appointment. If there is a specific brand or type of cleaning supply you would like for to use, you are welcome to provide it during the cleaning.
Your credit card will be charged after your cleaning has been completed. If we are unable to process the payment and charge your card, we will give you a call to update your card details.
Tips are completely optional and 100% go directly to your cleaner, whether you tip in cash during the cleaning or online via our booking form.

Payment & Policies

If there is a breakage or loss during your cleaning, notification of such an event must be made to us within 24 hours of service by phone. Once we receive the notification, a form will be sent to you to be filled out. Please note the form needs to be received within 3 days after the incident occurs.
The satisfaction of our customers are important to us so please be assured that we’ll try our best to resolve any claims as soon as possible.
We want to make sure that everybody’s appointments are serviced by the best cleaning professionals possible. It takes us time to find the right home cleaning professional for you. This is why we ask for 24 hours notice for all cancellations. Cancellations made the day of your appointment will incur a $100 charge.
We offer a 100% satisfaction guarantee on our cleanings. If something is not up to standard, let us know within 24 hours, and we will return no later than 3 days to re-clean for free.
We accept all credit and debit cards. We do not accept any checks or cash.